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CUSTOMER EXPERIENCE
CUSTOMER EXPERIENCE
28 POSTS
CUSTOMER EXPERIENCE
SHOWFIELDS: An Immersive Retail Experience for the Holidays
"With SHOWFIELDS, we envisioned a space that would ‘flip the formula’ and create a model that is entirely focused on the consumer experience and the brand therein." Sydney Taub, Marketing Manager.
3 Goals to Set for Your Small Business in 2020
With the new year coming up fast, now is the perfect time to think about what you want to achieve next year as a small business owner. NorthOne gives us their top three areas to focus on for 2020:
Don’t Let Delivery Anxiety Ruin Your Customer Experience
What is delivery anxiety, and why does this present such a big problem for eCommerce businesses? Shippit explains how branded tracking is the key to reducing abandoned cart rates.
Offering Free Gift Wrapping in Your Online Store: How To Attract Repeat Business
Beautifully-wrapped parcels appearing in-store and on social media is one of the biggest signs that Christmas is on its way. But what about the virtues of offering free gift-wrapping year-round through your online store? We investigate!
Shop Nanjala: Empowering Kenyan Artisans
“Our vision is to be Africa's first sustainable online retailer of gardening, home, and outdoor lifestyle brand that is deeply rooted in the celebration of nature for the modern city dweller.” Teresa Lubano, Founder and Creative Director.
The Benefits of Using Custom Tissue Paper for Your Business
Custom tissue paper is a fantastic packaging solution for small businesses, but it offers far more benefits than this!
How To Dispose of Your Compostable Mailer
Just received your online order in a noissue compostable mailer? No problem! Here is our step-by-step guide on how to dispose of it.
5 Things That are Killing Your Customer Experience in eCommerce (and What to Do Instead)
The low barriers to entry in ecommerce make it easy to set up a store and get selling. But make no mistake: the customer experience you offer online matters just as much as it does in physical retail. Our partner Vend looks at the top 5 things that can damage the customer experience on your site, and what you can do it fix them.